Product training: Selling with knowledge & feeling

At Treatments® we believe that true customer experience is created when product knowledge, emotion and advice come together.

Our products are more than just a shower gel or a scented candle: not only are they packed with beautiful ingredients, they also tell stories, evoke memories and create valuable moments of calm in your customer's daily life.

But conveying that experience requires more than just the right product on the shelf.

During our training courses, you will learn how to bring a product to life in conversation with your customer. You will discover how scent, ingredients and origin together form a powerful story, and how you can naturally integrate that story into your advice. And that without feeling like you are forcing or selling something on your customer.

This training provides you and your team with tools to:

·      To truly inspire and touch customers;

·      To radiate confidence in your explanations and recommendations;

·      Converting sales moments into experiences that customers remember;

·      To encourage repeat purchases by making customers feel the value of their purchase.

This training is not only educational, but also motivating. You will return to the workplace with renewed energy, practical tips and a deeper connection with the Treatments® brand. This will take your sales conversations and customer satisfaction to a higher level.

Product training: Selling with knowledge & feeling
• Learn all about our fragrance stories, ingredients and product line structure
• Receive concrete sales arguments and storytelling tips
• Boost your advisory skills and increase conversion on the shop floor

For whom?
• Ideal for store teams;
• Receptionists;
• Salons with retail offering.

Why participate?
• Directly applicable knowledge
• More self-confidence in advice and sales
• Higher customer satisfaction and repeat purchases
• Extra motivation for you and your team

Location:

Dordrecht